News
Beyond the baby boomers - the rise of Generation Y
As baby boomers move into retirement in the next decade the FM industry must develop new markets. However at this stage about half FM businesses are reluctant to change direction; whilst others are already focussed on Gen Y customers.
The FM industry is quite successful at recruiting Gen Y staff but many leave within 12 months.
The report also looks at strategies for marketing to Gen Y customers and for retaining Gen Y staff.
Read the whole document
(PDF - 2 MB)
The report also looks at strategies for marketing to Gen Y customers and for retaining Gen Y staff.
Read the whole document
(PDF - 2 MB)
